Workflow & Automation Solutions

In today’s hybrid workplace, workflow and automation solutions are essential for businesses to thrive. These solutions enable operations to be automated and scaled, which is crucial for staying competitive in the digital era. Currently, over 50% of businesses struggle with unclear systems and processes, hindering their efficiency and competitive edge.

Our services help streamline business processes, reducing errors and speeding up operations, while ensuring accountability across departments. This leads to improved collaboration and benefits both the company and its customers.

We offer technology and expertise to optimize content, improve collaboration, and modernise processes, making your team more efficient and productive in the hybrid work environment. By focusing on your core business and uncovering new opportunities, our solutions keep your business agile and ahead in a rapidly evolving market.

"Embrace automation today or go out of business tomorrow"

By implementing workflow and automation, companies can manage large volumes of information more efficiently, reducing the need for time-consuming manual tasks. This not only improves operational efficiency but also enhances employee engagement and customer experiences.

Our Solutions

Process Automation

Our solutions include Process Discovery and Mapping, Digital Forms and Workflow, RPA, and eSignature


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Content and Collaboration

Centralise and secure your content, enhance team collaboration by eliminating silos, and meet governance and compliance requirements.

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Business Applications

A selection of Business Applications with the capability to automate several processes that are otherwise complex and time-consuming.


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Process Automation

Effective business process management heavily relies on process automation, enabling companies to efficiently oversee their operations, swiftly address issues, and adapt processes as needed. This automation is crucial for scaling operations, permitting easy modification of processes to suit changing requirements.

The lifecycle of process automation includes five stages:

  1. Design and Map: Assess current processes to find improvement areas.
  2. Model: Test the prospective process in various scenarios.
  3. Execute: Deploy new workflows and technologies.
  4. Monitor: Observe key metrics to evaluate the process’s effectiveness.
  5. Optimise: Continually refine the process to boost efficiency.

 

Implementing process automation through our expert solutions ensures immediate access to advanced technologies tailored to your market. Our offerings encompass Process Discovery and Mapping, Digital Forms and Workflow, Robotic Process Automation (RPA), and eSignature, each focusing on enhancing different aspects of business operations:

  • Process Discovery and Mapping: Utilise AI to visualise and optimise your processes.
  • Digital Forms and Workflow: Transition to paperless operations, enhancing efficiency and data accuracy.
  • Robotic Process Automation (RPA): Automate labor-intensive tasks, increasing operational efficiency.
  • eSignature: Streamline document handling and approval processes, enhancing productivity.

 

Workflow automation brings substantial benefits, including time-saving, error reduction, improved communication, better accountability, enhanced reporting, accessibility, cost reduction, and profit growth. These benefits lead to tangible improvements in collaboration and competitive advantage.

Content and Collaboration

The increasing adoption of digital workplaces has made efficient content and collaboration tools indispensable for organisations. These modern tools facilitate easy content creation and sharing, enhance team communication and collaboration, help in organising and tracking changes, support staff collaboration in hybrid environments, and reduce operational costs.

A 2022 Gartner report highlights that these tools simplify employee content usage and sharing, both internally and externally, while ensuring strong security and privacy controls. They are beneficial for collaboration with various stakeholders, including customers, partners, and suppliers.

Our Content and Collaboration solutions offer a range of services such as Content Services, Records Management, Intranet and Teams, and Intelligent Capture. These solutions centralise and secure content, allowing teams to collaborate effectively and meet governance and compliance requirements. They also aid in managing and sharing content across teams and locations.

Key aspects of our solutions include:

  • Content Services: This involves organising and providing centralised access to business-critical data, thereby improving collaboration and eliminating silos. It reduces time lost in searching for information and duplicating work.
  • Records Management: streamlining traditional records management tasks, automating content lifecycle management from creation to retention, aligning with governance and compliance standards.
  • Intelligent Capture: This service extracts critical information from various documents, utilizing technologies like RPA and AI to enhance workflow automation and efficiency.
  • Intranet and Teams: These services focus on creating a modern, engaging intranet integrated with Microsoft 365 and SharePoint Online. They also improve Microsoft Teams’ usability through governance, lifecycle management automation, and user experience enhancements.

Business Applications

Companies seeking to enhance efficiency by reducing manual tasks, such as automating procurement-to-pay processes and invoicing, can find solutions in cloud-based business applications. These applications offer several advantages:

  1. Flexibility and Mobility: They allow access from any connected device.
  2. Scalability: Users can adjust their usage based on changing needs.
  3. Cost Savings: These solutions eliminate the need for expensive hardware or software investments upfront.

 

However, organisations operating in hybrid environments face challenges in securely connecting their on-premises systems with cloud applications. Business Applications solutions address these challenges by offering a unified platform that links both on-premises and cloud systems, ensuring security and reliability for hybrid operations.

These Business Applications encompass a broad range of solutions aimed at streamlining operations and enhancing efficiency. They are designed to integrate with existing IT infrastructure, thereby saving time and money. These applications also leverage data for insights to inform business decisions.

Key components of Business Applications solutions include:

  • Microsoft Business Applications: This platform digitises and streamlines operations, connecting various applications (like Microsoft 365, Dynamics, etc.) for greater efficiency.
  • Procure-to-Pay: These solutions digitally connect organisations, vendors, and processes, optimising the procure-to-pay workflow.
  • e-Invoicing: Automates invoice exchanges between suppliers and buyers, eliminating the need for paper-based or PDF invoices.
  • Mobile Applications: Our approach to mobile applications focuses on quick, impactful solutions, ensuring a faster return on investment.